Privacy Policy
Grail Grapplers Card Co.
Last Updated: October 8, 2026
At Grail Grapplers Card Co., we respect your privacy and are committed to protecting the personal information you share with us. This Privacy Policy explains how we collect, use, and handle customer information when you visit our online store or purchase our products.
1. Information We Collect
When you place an order or contact us, we may collect:
Your name, email address, and phone number
Billing and shipping information
Order details and purchase history
Photographs, names, jersey numbers, and other information submitted for custom designs
Communications regarding orders and design approvals
Basic website usage information collected through our storefront and service providers
2. How We Use Your Information
We use customer information to:
Process and fulfill orders
Create personalized trading cards, premium slabs, stickers, prints, and collectibles
Communicate about orders, designs, and shipping
Provide customer support
Resolve disputes and prevent fraudulent transactions
Maintain business records and comply with applicable laws
We do not sell customer-submitted photographs or personal information.
3. Customer Photographs & Custom Artwork
Photographs submitted for personalized products are used to create and fulfill the customer’s requested order.
We understand that many of our custom products feature children, student athletes, and family members.
We will not intentionally publish customer-submitted photographs of minors for advertising or promotional purposes without appropriate permission from a parent or legal guardian.
Customer-submitted photographs and custom designs may be retained as reasonably necessary for order fulfillment, customer service, reorders, and business records.
Customers may contact us to request deletion of submitted photographs, subject to applicable legal and operational requirements.
4. Payment Security
Payments are processed through the payment providers available at checkout.
Grail Grapplers Card Co. does not directly store complete credit card numbers or card security codes.
Payment providers process payment information according to their own security practices and privacy policies.
5. Sharing Information
We may share necessary customer information with trusted service providers, including:
Payment processors
Shipping and delivery companies
Our Big Cartel storefront provider
Services used to process orders, communicate with customers, or create custom products
Information is shared only as reasonably necessary for these purposes or when required by law.
6. Cookies & Website Information
Our online store and its service providers may use cookies and similar technologies to operate the website, support checkout, remember preferences, and understand store activity.
Customers can manage certain cookie preferences through their browser settings.
7. Data Protection
We take reasonable measures to protect customer information against unauthorized access, misuse, or disclosure.
However, no method of electronic storage or internet transmission can be guaranteed completely secure.
8. Your Privacy Rights
Depending on your location and applicable law, you may have rights to request access to, correction of, or deletion of certain personal information.
To submit a privacy request, please contact us through our store’s contact page.
9. Children’s Privacy
Our online store is not intended for children under 13 to independently submit personal information.
Parents, guardians, coaches, and authorized representatives may submit photographs and information for custom products when they have the appropriate permission to do so.
10. Changes to This Policy
We may update this Privacy Policy as our business practices or legal requirements change. Any updates will be posted on our website with a revised effective date.
11. Contact Us
Grail Grapplers Card Co.
Website: www.grailgrapplers.com
For questions regarding privacy, customer information, or photograph removal requests, please contact us through our online store.